Interactive CD FAQ Page

Frequently asked questions and useful information
CD Cover Image

We are delighted that you have received one of our new interactive cds. This guide will answer any questions you may have about using the disk and help you troubleshoot any problems, should they arise. We hope you enjoy learning more about our congregation and ask that you email us at contact@pearlandcoc.com if you have any other questions.


Operating System
Windows
Macintosh
Linux

Windows XP
1. What if I get an active content warning message when I put my disk into the computer?
2. What if my disk doesn’t automatically play?
3. What if I do not see anything other than “ENTER” on the first screen?
4. What if the movies on the disk are not playing correctly OR I don’t have any movies at all?
5. What if I see a broken Quicktime icon where the movies are supposed to be?
6. What browsers are supported by this CD?


1. What if I get an active content warning message when I put my disk into the computer?
active content warning

This warning is designed by Microsoft explorer to prevent pages on the web from automatically infecting your computer with viruses or damaging your data.

  • Our disks and data have been tested and are free of material that could cause corruption or harm to your computer. 
  • At NO TIME will information on your computer be accessed by this disk. 
  • Nothing will be downloaded to your computer unless you choose to download Quicktime 7 from the disk.
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2. What if my disk doesn’t automatically play?

The autorun feature on your computer may be turned “off ” which would block the CD from automatically playing.  You may manually launch the presentation by doing the following.

  • Click the Start menu in the lower left corner of your screen. 
  • Click on MY COMPUTER in the menu 
  • Double click on the disk icon with the Pearland Church of Christ Interactive CD label.
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3. What if I do not see anything other than “ENTER” on the first screen?
active content warning

Quicktime 7 media player is needed to play the multimedia content on this disk. There are two easy ways to retrieve this install.

  • Scroll to the bottom of the introduction screen and click on the "red" link and follow the directions to download it directly from the disk
  • Visit http://www.apple.com/quicktime/download/win.html and follow the online instructions to download/install Quicktime 7
  • Restart your computer and insert the disk.
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4. What if the movies on the disk are not playing correctly OR I don’t have any movies at all?

Quicktime 7 media player is needed to play the multimedia content on this disk. There are two easy ways to retrieve this install.

  • Scroll to the bottom of the introduction screen and click on the "red" link and follow the directions to download it directly from the disk
  • Visit http://www.apple.com/quicktime/download/win.html and follow the online instructions to download/install Quicktime 7
  • Restart your computer and insert the disk.
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5. What if I see a broken Quicktime icon where the movies are supposed to be?

Quicktime 7 media player is needed to play the multimedia content on this disk. There are two easy ways to retrieve this install.

  • Scroll to the bottom of the introduction screen and click on the "red" link and follow the directions to download it directly from the disk
  • Visit http://www.apple.com/quicktime/download/win.html and follow the online instructions to download/install Quicktime 7
  • Restart your computer and insert the disk.
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6. What browsers are supported by this CD?

We recommend Internet Explorer or Firefox. However, this CD was tested without incident on the following browsers.

  • Avant
  • Firefox
  • Internet Explorer
  • Netscape
  • Opera
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Macintosh
1. How do I begin the interactive CD on my computer?


1. How do I begin the interactive CD on my computer?

You can manually start the CD by doing the following.

  • Click on the finder icon
  • Double click the Pearland Church of Christ Interactive CD icon
  • Double click the index.html file
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Linux
1. How do I play the interactive CD if I am running Linux?
2. How do I burn the .iso file to a CD?


1. How do I play the interactive CD if I am running Linux?

If you are running Linux rather than Mac or Windows you have already noticed that the CD does not run. This is because of some spacing and case issues in the CD that was sent off for duplication. We did not intentionally leave out Linux based users.

We have gone back through the CD and made the necessary changes to work within most Linux distros. However, you need to download this updated version of the CD from here. Please follow the instructions on this page for burning the .iso file to a CD.

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2. How do I burn the .iso file to a CD?

You will need to download the most recent version of our CD here. Once you have the file local to your computer you may proceed with the following.

Given the large amount of Linux distros out there we can not possibly cover them all. We have found that most Linux users are quite competent with their systems or at a minimum know where to find their documention. However, if you have any issue getting the CD to burn you can try and contact us at contact@pearlandcoc.com
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